House and Hound Australia




This website is operated by House & Hound Australia (ABN: 21 132 960 393) The use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below otherwise known as “Terms and Conditions”. You should read them now. Your use of the website constitutes your agreement to the Terms and Conditions.

House & Hound Australia reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.


The products on the website are only available for sale to individuals who can make legally binding contracts.


If you choose to pay for a service or product using the secure credit card payment facility available at this site you will be asked to provide your credit card details, your name, a shipping address and your email address. These details are required so that we can ship your order and a tax invoice.

We protect the security of your credit card information in every online transaction by using the latest online security methods available to our secure gateway provider.


Prices displayed on this website are inclusive of the Australian GST applied at the rate of 10%. They exclude all foreign taxes, VATs and customs and excise duties.

House & Hound Australia will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable insurance.


We do not accept responsibility for lost orders as a result of a third party’s negligence or otherwise, so far as we can provide proof of shipment. If your order is missing, please contact us immediately.


Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order subject to these Terms and Conditions. House & Hound Australia reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.


House and Hound Australia only collect and keep information that you provide to us that is essential in completing a successful consumer transaction with you.

By placing an order with House & Hound Australia, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates.

However, you can opt out of this correspondence by contacting


Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.


Please refer to “Refunds and Returns” tab located on our home page.